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CityCycle Hotline

1300 CCYCLE (1300 229 253)

7.30am to 5.30pm, 7 days a week.

 

If you have any questions, please feel welcome to contact our Customer Support team.

Available to assist you :

   by phone 1300 229 253

   email: citycycle@citycycle.com.au,

  from 7.30am to 5.30pm 7 days per week.

Important Update - CityCycle is no longer in operation

(16/08/2021)

As of midnight Sunday 15 August, the system has been switched off and you are no longer able to hire a CityCycle

It's finally time to say goodbye to CityCycle and the community of members that have made this scheme what it has been. We are truly thankful to everyone that decided to give the bikes a spin, whether it was a one-off experience or a more regular mode of transport. We have all played a part in bringing the change that was the intention of CityCycle; providing good value active travel options for the people of Brisbane.

Throughout its life, CityCycle enjoyed double-digit growth in usage every year, and this success let us enhance the service from simple beginnings such as providing free helmets and making them available 24 hours, through to creating monthly memberships and obtaining new sites in key locations such as Southbank, Howard Smith Wharves and along the Riverwalk. It has been your feedback that guided us in these improvements.

Along this journey, our member community has been the beating heart of our service - and for your part in that, we at CityCycle say thanks and au revoir!